Privacy Policy

Last Updated: January 29, 2026 | Effective Date: January 1, 2026

Privacy Policy

Welcome to Mermaidz Records. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our music distribution and publishing services, visit our website, or interact with our platform. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our services.

1. Information We Collect

We collect information about you in various ways when you use our services. The information we collect includes:

1.1 Personal Information

When you register for an account, apply to join our artist roster, or use our services, we may collect personal information including but not limited to:

• Full name and artist/stage name
• Email address and phone number
• Mailing address and billing information
• Date of birth and age verification
• Professional information (music genre, experience, portfolio)
• Payment and banking details for royalty distributions
• Social security number or tax identification number (for tax reporting purposes)
• Social media profiles and website links

1.2 Music and Content Data

When you upload or distribute music through our platform, we collect:

• Audio files, album artwork, and metadata
• Song titles, lyrics, and composition information
• Copyright and ownership documentation
• International Standard Recording Code (ISRC) and other identifiers
• Performance and analytics data from streaming platforms

1.3 Automatically Collected Information

When you access our website or platform, we automatically collect certain information including:

• IP address and device information
• Browser type and operating system
• Referring URLs and pages visited
• Time and date of visits
• Click-through data and user behavior analytics
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect or receive for various purposes including:

2.1 Service Delivery

• Processing and distributing your music to streaming platforms and digital stores
• Managing your account and providing customer support
• Processing payments and royalty distributions
• Communicating with you about your account, releases, and services
• Verifying your identity and preventing fraud

2.2 Service Improvement

• Analyzing usage patterns to improve our platform
• Developing new features and services
• Conducting research and analytics
• Testing and troubleshooting technical issues

2.3 Marketing and Communications

• Sending newsletters, updates, and promotional materials (with your consent)
• Notifying you about new releases, features, and industry insights
• Conducting surveys and gathering feedback
• Personalizing your experience on our platform

2.4 Legal and Compliance

• Complying with legal obligations and regulatory requirements
• Enforcing our terms of service and other agreements
• Protecting our rights, privacy, safety, or property
• Responding to legal requests and preventing illegal activities

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

3.1 Distribution Partners

We share your music and related metadata with streaming platforms, digital stores, and other distribution partners to deliver your content to listeners worldwide. This includes platforms such as Spotify, Apple Music, YouTube Music, Amazon Music, and others.

3.2 Service Providers

We engage third-party service providers to perform functions on our behalf, including:

• Payment processors and financial institutions
• Cloud storage and hosting providers
• Analytics and data processing services
• Customer support and communication tools
• Marketing and advertising platforms

3.3 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.

3.4 Legal Requirements

We may disclose your information if required by law, court order, or governmental request, or when we believe disclosure is necessary to:

• Comply with legal obligations
• Protect and defend our rights or property
• Prevent fraud or illegal activities
• Protect the safety of our users or the public

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Our security practices include:

• Encryption of data in transit and at rest using SSL/TLS protocols
• Secure servers and cloud infrastructure with access controls
• Regular security audits and vulnerability assessments
• Employee training on data protection and privacy practices
• Multi-factor authentication for account access
• Regular backups and disaster recovery procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

5.1 Access and Portability

You have the right to request access to the personal information we hold about you and receive a copy of your data in a portable format.

5.2 Correction and Update

You can update or correct your personal information through your account settings or by contacting us directly.

5.3 Deletion

You may request deletion of your personal information, subject to certain exceptions such as legal obligations, ongoing transactions, or legitimate business purposes.

5.4 Opt-Out

You can opt out of receiving marketing communications by clicking the unsubscribe link in our emails or adjusting your communication preferences in your account settings.

5.5 Data Processing Restrictions

You may request restrictions on how we process your personal information in certain circumstances.

5.6 Objection

You have the right to object to our processing of your personal information for direct marketing purposes or where we rely on legitimate interests as our legal basis for processing.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and personalize your experience. Types of cookies we use include:

• Essential Cookies: Necessary for the website to function properly
• Performance Cookies: Collect information about how you use our website
• Functional Cookies: Remember your preferences and settings
• Advertising Cookies: Deliver relevant advertisements and track campaign effectiveness

You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our services.

7. Third-Party Links and Services

Our website and services may contain links to third-party websites, applications, or services that are not operated by us. This Privacy Policy does not apply to third-party websites or services. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those of your country. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors considered in determining retention periods include:

• The duration of your relationship with us
• Legal and regulatory requirements
• Tax and accounting obligations
• Dispute resolution and legal proceedings
• Legitimate business purposes

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know whether personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to deletion of personal information
• Right to non-discrimination for exercising your rights

We do not sell your personal information to third parties.

12. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR) including the rights outlined in Section 5 of this policy. Our legal basis for processing your personal information includes:

• Consent you have provided
• Performance of a contract with you
• Compliance with legal obligations
• Legitimate interests pursued by us or third parties

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date at the top of this policy
• Sending you an email notification (for significant changes)

Your continued use of our services after the effective date of the updated policy constitutes your acceptance of the changes.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Mermaidz Records
Email: legal@mermaidzrecords.in
General Inquiries: info@mermaidzrecords.in
Data Protection Officer: legal@mermaidzrecords.in